Natural Hair Salon
To our Valued Guests
Your appointments are very important to Touch of Pizzazz. Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for adjustments to your appointments and for cancellations. All our policies are designed to benefit our guests and provided in the best quality and tradition of excellent servicing for our established and future clientele.
CANCELLATION POLICY FOR OUR VALUED GUESTS
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need. We ask that all new and current guests supply a credit card to have on our files. All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure. In the event that we do not receive the required notice for adjustments and cancellations the following fees will be applied to your card or alternatively billed out to you. Upon booking your scheduled appoinment, it is confirmed that you have read these policies and are in agreement with any/all charges made for no-shows as well as late arrivals.
Please be on time to your appointment. We value everyone's time. Late arrivals may result in an adjustment of services to keep your alloted time frame or a forced cancellation resulting in a 100% service charge. This insures timeliness and respect for all clients time. No shows incur a 100% charge of booked services and future appointments may be cancelled. If you are more than fifteen minutes late, you will be incurred a twenty dollar late charge.
ALL NEW CLIENTS ARE RECOMMENDED SCHEDULING A CONSULTATION IN-PERSON OR BY PHONE PRIOR TO BOOKING THE INITIAL SERVICE APPOINTMENT. IF YOU HAVE QUESTIONS REGARDING SCHEDULING CONSULTATION/SERVICE APPOINTMENT CONTACT US AT (832)571-9789 (VOICE OR TEXT)
TOUCH OF PIZZAZZ HAS LIMITED SEATING IN THE SALON SPACE AND REQUEST ALL CLIENTS DO NOT BRING CHILDREN UNLESS THEY ARE BEING SERVICED AND LIMIT ADDITIONAL GUEST.